Privacy Policy

This Privacy Policy provides information about the types of personal information we may collect from you, the reasons for doing so, and when we may disclose your personal information to others. By using the website, you consent to the data practices described in this Privacy Policy. Please read it carefully!

Collection of information

Information you provide

we may collect personal information from you, such as your name, address, phone number, email address, company, and title and position when you:

  • use the website;
  • do business with us (such as making a request for our products, services, or information).


We also collect cookies from your computer, which enables us to tell how and when you use the website. This information can include your IP address, browser type, domain names, access times, pages within the website that you visit, and referring website addresses. You have the ability to accept or decline cookies on your computer. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies.

All provision of personal information and your acceptance of cookies is optional. However, if you do not provide us with certain personal information or you decline cookies on your computer, you may be unable to enjoy the full functionality of the website and the products and services we provide.

Purposes of collection

Personal information

the purposes we collect personal information about you include:

  • to provide you with information about the website, our products, and services and for business development generally;
  • to provide, review, update and/or improve the website;
  • to provide customized products and services to you and to respond to any queries by you; and
  • to comply with any legal or regulatory requirements.

Non-identifiable information

this may be collected regarding you and other website users in order to monitor website usage from your computer, pages viewed, frequency, and time spent on different website pages and website visitor numbers. This non-identifiable information may be used for:

  • business development;
  • improvements to the website and our products and services; and
  • marketing and forecasting.

Information that does not personally identify you is not protected by this Privacy Policy and may be shared with our third parties.


We do not sell, rent, or lease our customer lists to third parties.

You agree that we may disclose your personal information with other persons, businesses, or government agencies in the following circumstances:

  • where you have consented to us doing so; or
  • where it is reasonably required by our trusted external suppliers (such as our web hosting provider or data storage provider) who provide technology solutions, perform statistical analysis, help us operate or market the website and/or related products or services, and who help us contact you or provide customer support; or
  • without your consent (and possibly without notice to you) if we are required to do so:
    • by law or pursuant to a legal process;
    • to protect and defend our rights or property; or,
    • where we reasonably consider it necessary for personal safety reasons (whether in regards to you, another website user, or a member of the public).

Use of your personal information

Will be limited to facilitating any transactions you may make with us and will be used strictly for shipping/postal services design to complete said transactions or any written material requested by you for and for any other matters covered under the Disclosure section mentioned above.


We (or our third party suppliers) take reasonable steps to protect information from unauthorized use or loss including measures as to the manner in which it is stored on a server and any traffic through our site is encrypted by use of SSL certificates in an attempt to further enhance both your security and ours.

Transfer out of Australia

Sometimes our trusted external suppliers (such as our web hosting service or data storage service) may transfer data outside of Australia. You consent to the transfer and/or storage of your personal information outside of Australia where this is done in the normal course of us receiving services from trusted external suppliers.

Payment Information

Any information you provide related to the processing of payments is provided by you to our third-party payment gateway, PayPal Pty Limited, and is not protected by this Privacy Policy. Instead, it is subject to the legal terms between you and the third-party payment gateway and we make no representations as to the security of their systems or their treatment of personal information. To the extent legally permissible, you agree that we are in no way liable for the treatment of such information.

Public message boards, directory listings, etc

Although we do not intend to any host any forums, comments or rating systems on our site, any information (including personally identifiable and sensitive information) which you disclose, or may be disclosed by others in any directory listing, forum ie. Facebook, Twitter, Instagram, or other messaging or communication service provided on another website may be viewed, collected, and used by other website users whose actions are outside of our control. You acknowledge that the information you disclose may be available to other website users and is not subject to the protections set out in this Privacy Policy. Please take care in determining what information you disclose.

Links to/from other websites

We are in no way responsible for the privacy statements or manner of data collection or use of external websites that are linked to or from our website.

E-newsletters and other electronic promotions

By providing your email address you automatically become an email subscriber and consent to us sending you our electronic newsletter, emails related to the marketing and administration of the website, and email related to products and services either offered by us or which may be relevant for you. All promotional emails will include the option to unsubscribe from receiving further emails or you can unsubscribe using the contact details below.

How to contact us

If you have any questions about this Privacy Policy or the information we hold about you, or if you would like to update or correct any information we hold about you or if you would like to unsubscribe from emails, you can contact us via our contact popup and selecting the admin option.


At various times we may update this Privacy Policy by publishing a new version on the website. At any point in time, the most recently updated Privacy Policy is the one that applies to your information. If you are concerned about the use of your information you should check back periodically to see if this Privacy Policy has been updated.


  • “we”, “us” and “our” refer to our company and this website;
  • “you” and “your” refer to (i) you as a website user personally and (ii) if you are accessing the website within the scope of your employment and/or on behalf of a company, that employer and/or company (as appropriate);
  • “the website” means this website you are on now and all content residing in our domain; and
  • “including” means including but not limited to.

This Privacy Policy is governed by Australian law and is as much as possible provided in the spirit of the Australian Privacy Act 1988 and adheres to the Australian Privacy Principles within the act itself.